Shipping Terms

Production Time
— Standard Orders: Crafted and shipped within 5 business days of order confirmation.
— Custom Adjustments (e.g., waist resize): Add 3-5 business days for meticulous hand-finishing.

Shipping Timeline
— Delivery: Estimated 12 business days worldwide.
— Tracking: Real-time updates sent via email once dispatched.

Free Shipping
— Free shipping for mainland China and Hong Kong
— Orders over USD300 automatically qualify for complimentary express shipping.
— Below USD300: Shipping fee will be charged upon checkout.

Key Notes
— Custom Garments: No size/color changes after the order is confirmed.
— Delays: Rare craftsmanship checks or logistics disruptions will be communicated promptly.
— Duties/Taxes: Included for UK/EU orders; other regions may apply additional fees.

Contact
Questions? Email customer@hulu-works.com (response within 24h).